This privacy statement discloses the privacy practices for Cybernautic, Inc. and Black Hawk Management, Inc. Cybernautic, Inc. and Black Hawk Management, Inc. promote the use of fair information practices. Because Cybernautic, Inc. and Black Hawk Management, Inc. are committed to your privacy, we have agreed to disclose our information practices.
INFORMATION COLLECTION AND USE
Cybernautic, Inc. is the sole owner of the information collected on this site. Cybernautic, Inc. and Black Hawk Management, Inc. will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Cybernautic, Inc. and Black Hawk Management, Inc. collect information from our users at several different points on the web site.
RENTAL/PARTS/EQUIPMENT QUOTE REQUESTS
In order to obtain quotes on rentals, parts, and/or equipment for sale, a user must first complete the respective form. A user is required to give their contact information (such as name, address, telephone number and e-mail address). This information is used to contact the user and provide the quote or other information that they have requested. All customer information obtained via any form on this website is encrypted for security purposes and stored on a secured server.
COOKIES
A cookie is a piece of data stored on the user's hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. If a user rejects the cookie, they may still use the site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site.
LOG FILES
We use IP addresses to analyze trends, administer the site, track user's movement, and gather broad demographic and geographic information for aggregate use. IP addresses are not linked to personally identifiable information.
SHARING
We may share demographic information with our partners and advertisers. This is generally not linked to any personal information that can identify any individual person. Black Hawk Management, Inc. uses an outside company (such as UPS, USPS, Fed Ex. etc.) to ship orders, and a credit card processing company to bill users for goods and services. These companies do not to our knowledge, retain, share, store or use personally identifiable information for any secondary purposes.
We may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.
LINKS
This web site contains links to other sites. Please be aware that Cybernautic, Inc. and Black Hawk Management, Inc. are not responsible for the privacy practices of such other sites. We encourage our users to read the privacy statements of every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this web site.
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it.
SECURITY
This web site takes every precaution to protect our users' information. When users submit sensitive information via the web site, their information is protected both online and off-line.
When an online form requests any contact information from the user, that information is encrypted and is protected with the best encryption software in the industry - SSL. You can check the encryption status of the website by checking the security status symbol. For example, while on a secure page, such as our Credit Application form, the security status symbol next to the URL will be the “default” symbol if you are using the Google Chrome browser.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, has restricted access at Cybernautic, Inc. and at the dealership. Only employees who need the information to perform a specific job (for example, parts manager, rental consultant, or store manager) are granted access to personally identifiable information. Access to the information is made via password-protected software. Each time an employee needs to access information, they must enter their password to gain access to the information. Furthermore, employees are kept up-to-date on our security and privacy practices. Employees are periodically notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected.
SUPPLEMENTATION OF INFORMATION
In order for this web site to properly fulfill its obligation to our customers, it may be necessary for us to supplement the information we receive with information from third party sources. For example, to determine if customers qualify for financing, the dealership may use their name and social security number to request a credit report or approval from a lending institution.
CORRECTING / UPDATING PERSONAL INFORMATION
If a user's personally identifiable information changes (such as address or e-mail), or if a user no longer desires to receive information from Cybernautic, Inc. and/or Black Hawk Management, Inc., we will endeavor to correct, update or remove that user's personal data from our database.